What information do we collect?
We fully respect your right to privacy in relation to your interactions with the Website and endeavour to guarantee to be transparent in our dealings with you as to what information we will collect and how we will use your information. Also, we only collect and use individual user details where we have legitimate business reasons, and where we are legally entitled to do so.
How do we collect information from you?
We collect IP addresses from visitors to our Website (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). This allows us to identify the location of users, to block disruptive use and to establish the number of visits from different countries. We analyse this data for trend and statistics reasons, such as which parts of our Website users are visiting and how long they spend there.
Third party cookies
You should also be aware that there are cookies that are found in other companies’ internet tools which we are using to enhance the Website. You will see ‘social buttons’ on our Website, including Twitter, YouTube, and Facebook that enable you to share or bookmark certain web pages. These websites have their own cookies, which are controlled by them.
Google __utma This cookie is typically written to the browser upon the first visit to the Website from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits the Website, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to the Website and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. 2 years from set/update.
Google __utmb This cookie is used to establish and continue a user session with the Website. When a user views a page on the Website, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on the Website, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout() method. 30 minutes from set/update.
Google __utmz This cookie stores the type of referral used by the visitor to reach the Website, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within the Website. The cookie is updated with each page view to the Website. 6 months from set/update.
Google __utmv This cookie is not normally present in a default configuration of the tracking code. The __utmv cookie passes the information provided via the _setVar() method, which is used to create a custom user segment. This string is then passed to the Analytics servers in the GIF request URL via the utmcc parameter. This cookie is only written if you have added the _setVar() method for the tracking code on the Website page. 2 years from set/update.
Google __utmx This cookie is used by Website Optimizer and only set when the Website Optimizer tracking code is installed and correctly configured for the web pages. When the optimizer script executes, this cookie stores the variation this visitor is assigned to for each experiment, so the visitor has a consistent experience on the Website. See the Website Optimizer Help Center for more information. 2 years from set/update.
How do we use the information we collect?
We collect different types of information about our users for the following reasons:
To personalise the way our content is presented to you and to ensure that content from our Website is presented in the most effective manner for you and for your computer / device.
To help us to monitor and improve the services we offer, including this Website. As part of this, we may use and disclose information in aggregate (so that no individuals are identified).
To carry out any legal obligations arising from your interaction with the Website.
To allow you to participate in interactive features of our service, when you choose to do so.
Are there cases where we may use your information to contact you?
To provide you with information about our services, activities or online content. You should only receive e-newsletters or similar correspondence and updates if you have agreed to in response to any contact you have made with us. It will be made clear to you where you have these choices, for example, by providing tick boxes, or click a verification link for you to decide whether you wish to receive e-newsletters.
To invite you to participate in surveys about our services (participation is always voluntary).
Where we wish to use your personal information in any other way, we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed in this document.
Do we protect your personal information?
We do our utmost to protect user privacy through the appropriate use of security technology: we ensure that we have appropriate physical and technological security measures to protect your information; and we ensure that when we outsource any processes that the service provider has appropriate security measures.
However, this Website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
Who we share data with
We may disclose your personal information to any company or other corporate entity under the control and direction of Spandah.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these.
We reserve the right to access and disclose personal data to comply with applicable laws and lawful government requests, to operate our systems properly and to protect both ourselves and our users.
We may also use service providers to help us run the Website or services available on the Website. Any third parties who access your data in the course of providing services on our behalf are subject to strict contractual restrictions to ensure that your data is protected, in compliance with data protection legislation.
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Changes to the Policy
This Policy may be updated from time to time, so you may wish to check it each time you submit personal information to the Website. If you do not agree to these changes, please do not continue to use this Website to submit personal information. If material changes are made to the Policy, we will notify you by placing a prominent notice on the Website.
By accessing services offered by us, you consent to the collection and use of this information by us as outlined in this Policy. By providing any personal information to us, you fully understand and clearly consent to such use and transfers as set out in this Policy.
Legal information and how to contact us
You have the right to request that any personal information stored by us be corrected or erased. With the exception of email mailing list data, all such requests should be made in writing to Spandah Pty Ltd, 4 Commonwealth Tce Sandhurst, 3977, Victoria, Australia.
If you would like to obtain a copy of the personal data we hold on you, or have any queries regarding the Authority’s use of personal data please contact us using the Contact Us page on this website.
For more information contact: tech at spandah.com