Build:

• Excellent leadership, communication, interpersonal & influencing skills
• Powerful change management, conflict resolution, negotiation, questioning and problem solving capability
• A ‘can do’ culture of personal responsibility, action, and results
• An engaged, committed and inspired workforce. 

The MasterProcess is a unique, powerful communication process that is designed to enable you to

• develop deep engagement at all levels in your organisation, and
•  empower people to find their own solutions and take full personal responsibility for creating business outcomes.

It is possibly the single most powerful and effective business communication tool available in the world today.

I’ve used the MasterProcess extensively in my company. It is the most powerful and useful tool I’ve ever seen for empowering people to solve problems and take action.  It’s a brilliant communication tool …(and) a brilliant process for turning resistance to change into a positive, proactive commitment to change. In my experience it has no equal. Cyril Rouhliadeff, Senior Trainer, Telstra

The MasterProcess focuses on solutions, opportunities, and how to do things in ways that work. It will transform the way that you work with people, the way problems are tackled within your organization, the way you implement change, and your own effectiveness and performance in everyday business interactions.

The MasterProcess is a proven, powerful and practical process for creating positive outcomes and positive change with people, teams and organizations, used by some of the best companies in the world.

What is the MasterProcess?

The MasterProcess is a fast and very effective interpersonal business communication process that enables coaches, managers and leaders to generate rapid results through people, in ways that you would not have thought possible...or at least that you would have thought difficult...

The MasterProcess really works! I am continually amazed at the fast results the process provides. It is extremely beneficial both on a professional and personal level. I would have saved myself a lot of time, energy and anguish if I’d learned this skill years ago. I highly recommend the MasterProcess to all organizations, small or large. Katie Walls, Human Resources Manager, Ernst & Young.

The key to the effectiveness, speed, versatility and simplicity of the MasterProcess is that it uses a matrix of 24 powerful questions that highly effective leaders use to generate extraordinary results from their people. The questions are arranged in 6 logical steps to generate patterns of thinking and decision-making that successfully create outcomes and change attitudes and behaviour.

The MasterProcess enables you to effortlessly gain outcomes that work for yourself, others and your business, whilst maintaining your inner integrity.

The MasterProcess is just as easy and effective for production staff to use and apply to their work and teams as it is for senior managers to apply to larger corporate issues. I’ve seen it bring shop floor people together with management in ways that I did not think possible. It is an extremely effective way to handle resistance to change, generate involvement, ownership, commitment and responsibility and get results that work. Merryl Semple, Trainer, Selleys Chemical Company.

The MasterProcess does not require, or rely on, your giving direction, solutions or answers to others, but instead empowers and elicits from others their own solutions, strategies, personal responsibility and commitment to action that will work for the business.

The MasterProcess is one of the most effective leadership, communication, interpersonal and influencing programs I have seen, and it presents a rare opportunity for participants to walk away from a program with practical application the minute you walk out the door. Its practical application to everything we do is amazing (both in business and personal). A must do program for private sector and government organisations. Its value is unlimited. John C. Wood, CEO National Lifestyle Villages (BRW Fast 100)   I’ve attended so many courses and I would never have believed that any tool could be so effective in such an amazingly short period of time. Barry Sampson, e-learning Advisor, B&Q

In the Workshop, you learn the MasterProcess by applying it to a real, tangible, difficult problem, issue or opportunity within your own organisation. That way you'll discover how effective the MasterProcess is compared to any other process that you are currently using, and how it can enhance many other business processes! Hard to imagine? Well, sometimes a new way comes along that is a quantum leap beyond existing knowledge and applications. This is one such process.

Following a major strategic review, we started a process of re-alignment with our new direction. I heard about a brilliant change management product in Australia conducted by Christo Norden-Powers, went over to Australia in May 2002, saw it, returned the UK to discuss it with my Board and then flew again to Australia a month later to go through the MasterProcess section of the product. I knew immediately that it was what we were looking for, so we brought Christo to the UK in July 2002 to take our own Group Board through the MasterProcess and Vision & Strategy process.  Christo returned to the UK a month later and began the next stage of cascading implementation and buy-in from our people, conducted a series of MasterProcess training programs for our managers and staff... The results have been spectacular. It was so easy to promote through the business and has made huge changes in culture and style very easy to effect. Paul Turner, Finance Director, FDS

The MasterProcess testimonials